It’s true, though. Richmond’s mother had taken a part-time job cleaning the library in their hometown of North Bend, Washington. After library hours, young Susan accompanied her mother while she worked. “I spent many, many happy hours oblivious to the vacuum cleaner buzzing around me,” Richmond says.

In 2000, Richmond fulfilled a lifelong dream and opened Inklings bookshop, in Yakima, with her daughter-in-law. The two had talked endlessly about books and about what fun it would be to have a bookstore until one day Richmond’s husband said, “Are you going to talk about it forever or are you going to do it?”

So, they applied for a business license, found a great location and looked for a bank that would lend them money. As momentum increased, they reached a point where there was no turning back.

Inklings’ first location had an ambiance that Richmond describes as “every bookseller’s dream.” Upstairs in an old fruit warehouse, it had wood floors, exposed beams, and skylights, but it lacked the traffic Inklings needed to survive.

In 2006, when another great location became available at a major intersection, across the sidewalk from Starbucks, the bookstore traded track lights, wood floors and an espresso bar for fluorescent lights, carpet and buying our coffee.

Their foot traffic has nearly doubled.

At Christmas, 2009, a time that many independent bookstores were happy just to break even, Inklings’ sales were up by 15 percent over last year. Richmond, ever humble, credits her staff. “The longer I sell books,” she says, “the more I realize that I can’t do this alone. All those increased sales were made by dedicated hand-sellers who made it happen.”

Though most of the staff of 10 are trained as frontline booksellers, Richmond says they have gradually evolved into having specific tasks for each staff member. “Things like gift ordering, displays, magazines, bestseller and Indiebound lists, technology, reviews, receiving, signage, cleaning, website and enewsletter, teacher relationships, author events and myriad other tasks are not just done, but done very, very well by wonderful people who seem to really love their job,” Richmond says.

Richmond also credits strong sales to an interesting variety of sidelines, which she says “boosted those slim book margins and made our store look like a wonderland.”

Of the sidelines, Richmond says bestsellers this year included Seltzer and Ephemera buttons, Lifeforce Tile Glass Letter magnets, Whitney Blessing Rings, Laurel Ink bookmarks, Blue Q gum, Bananagrams, and Mighty Bright Micro Clip Lights from Gold Crest. Other good sellers were Melissa and Doug Learning placemats, Jingle Bells and Maracas from Woodstock Chimes, AnnMade Candles, and “Got Milk?” Cups and Straws.

Once in a while, Richmond gets to read a book. Recently, she’s enjoyed Labor Day by Joyce Maynard, 31 Hours by Marsha Hamilton and The Help by Kathryn Stockett. Richmond blogs her musings and observations at just some thinklings.

Richmond somehow finds time to participate in a book group, which she says “stretches me to have more variety in my reading diet.” Reading groups take note! Richmond shared her group’s reading schedule for this year:

January: The Maltese Falcon by Dashiell Hammett

February: Picking Cotton by J. Thompson Cannino

March: Sarah’s Key by Tatiana De Rosnay

April: Elegance of the Hedgehog by Muriel Barbery

May: A Tree Grows in Brooklyn by Betty Smith

June: See Poverty – Be the Difference by Donna A. Beegle

July: Guernsey Literary and Potato Peel Society by Mary Ann Shaffer

August: Pope Joan by Donna Cross

September: Hinds Feet on High Places by Hannah Hurnard

October: Hotel on the Corner of Bitter and Sweet by Jamie Ford

November: These is My Words by Nancy E. Turner

Staff Rec

What would any portrait of an independent bookstore be without Staff Recommendations, our favorite section in any indie store? Here, five of Inklings’ staff members share their favorite recent reads.

Shiver (Scholastic, 2009)

by Maggie Stiefvater

Hey, you, Twilight fans, try this! I loved this book because it feels like you become the characters, and start to think the way they think. And you become aware of the cold. As it gets colder and colder, it becomes harder and harder for Sam to resist turning into his wolf form. Every winter he could be seen in Grace’s yard, in the woods behind her house. She knew the wolf with the yellow eyes was special, but she didn’t know how special until he stumbled into her house in human form. Everything is great until Grace realizes there’s something Sam isn’t telling her, a secret that could change their lives forever.—Renee Navarrete

The Story of the Cannibal Woman (Washington Square Press, 2008)

By Maryse Condé

Rosélie is a woman who finds home in her companion. This tendency has led her across the globe from her native Guadeloupe to mainland France and beyond. Finally somewhat settled in Cape Town, Rosélie must rediscover herself when her husband Stephen is murdered. The more his death is investigated, the more Rosélie finds she has to discover about Stephen. In post-apartheid South Africa, the fact that Rosélie is black and that her husband was white holds significance for her community and adds an interesting dynamic to the story. I thoroughly enjoyed this book. —Rachel Jones

Noah’s Compass (Knopf, 2010)

by Anne Tyler

It is so satisfying to begin a new Anne Tyler novel, knowing I will once again become part of a family just like my own. This family will be sometimes amusing and sometimes dull, with at least one quirky person who doesn’t quite fit in. Liam Pennywell has been “let go” as a teacher and soon after wakes up in the hospital after an assault he can’t remember. Liam meets socially challenged Eunice, who adds excitement and meaning to his emotionally-detached life. This is the Anne Tyler I always look forward to, with humor and melancholy and insight.—Sue Domis

American Eve: Evelyn Nesbit, Stanford White, the Birth of the ‘It’ Girl, and the Crime of the Century (Riverhead Books, 2009)

by Paula Uruburu

Evelyn Nesbit was the most recognized face of the early twentieth century. Nesbit was an advertising and an artist’s model who started her career at fourteen, and whose charm sold everything from Coca-Cola to tooth powder. She was Charles Dana Gibson’s “Eternal Question,” a Broadway star, and the face of L. M. Montgomery’s Anne of Green Gables (the author found inspiration after spying a photo of Nesbit in a magazine). But she became infamous through her involvement with Stanford White, an architect whose buildings transformed the Gilded Age’s New York, and who was murdered very publically by Nesbit’s crazy first husband. Filled with rich historical detail and surprisingly resonant parallels to our own media-obsessed century, Paula Uruburu’s biography is so engaging that it reads like a novel. It would make a terrific book club selection, with plenty of fodder for discussion. —Adam Jones

One-Yard Wonders: Look How Much You Can Make With Just One Yard of Fabric!

(Storey Publishing, 2009)

by Rebecca Yaker and Patricia Hoskins

More often than not crafters and sewers have a stray yard of fabric here and there after completing projects. Most are dedicated hoarders that hang on to that piece until the right projects come along… Well, here they are! This “wonder”-ful how-to book is the perfect cure to a fabric hoarder’s tribulations. With a yard of fabric and a moment to spare anyone can be a “One-Yard Wonder!”—Mimi Applebaum